Question 1

What is the difference between the plans?

Accepted Answer

Each plan is everything in the one below, plus more. Starter ($297/month) gets you found and answers every lead: your website, SEO, AEO and GEO, website chat, instant follow-up, online booking, your CRM and a monthly report, with 10 AI social posts and 100 AI articles a month. Pro ($497) adds Google, Instagram & Facebook ads managed by us, landing pages, conversion testing and 24/7 AI phone answering, with 20 posts and 200 articles. Scale ($597) adds retargeting, win-back campaigns and your own strategist, with 40 posts and 400 articles.

Question 2

Can I change plans?

Accepted Answer

Yes. Move up or down at the start of any month — most businesses start on Starter and move up once the leads are coming in.

Question 3

What are SEO, AEO and GEO?

Accepted Answer

SEO gets you ranked in Google search and Maps. AEO (Answer Engine Optimization) gets you chosen as the answer in Google AI Overviews, featured snippets and voice assistants. GEO (Generative Engine Optimization) gets you recommended when people ask ChatGPT, Gemini or Perplexity who to hire. All three are included.

Question 4

Is there a setup fee?

Accepted Answer

No. Building your website, brand kit, CRM and booking page, and setting up your first campaigns, is included in every plan — there is no setup fee.

Question 5

Is ad spend included?

Accepted Answer

No. Your ad budget is paid directly to Google or Meta from your own account, so you always see and control exactly what is spent. Our fee covers running the ads.

Question 6

Is there a contract?

Accepted Answer

No. It is month to month and you can cancel any time. You keep your website domain, your leads and your customer list.

Question 7

How fast do we go live?

Accepted Answer

In less than two weeks from the kickoff call: website, follow-up and booking first, then ads and posting.

Question 8

Do I have to approve every post?

Accepted Answer

Only if you want to. You can approve each post and ad before it goes out, or let us run them and review the monthly report.

Question 9

Who is Booked for?

Accepted Answer

Local and service businesses that live on calls, bookings and visits: home services, dental and medical, med spas and salons, law firms, restaurants, fitness studios, auto shops, real estate, professional services and online stores.

Question 10

What do I have to do?

Accepted Answer

One kickoff call so we learn your business, your area and your best customers. After that we do the work. You approve anything you want to see first and take the bookings.

Question 11

I already have a website. Do I have to replace it?

Accepted Answer

No. If your site is working we can improve it in place. If it is slow, hard to edit or not bringing in leads, we build you a new one as part of your plan.

Question 12

Do I keep my domain and my website?

Accepted Answer

Yes. Your domain stays in your name, the website is yours, and so are your leads and customer list — including if you cancel.

Question 13

Who writes the posts and ads?

Accepted Answer

We do, in your voice, from a brand kit we build with you on the kickoff call. AI does the first draft; a person on our team checks every post and ad before it goes out.

Question 14

How does the 24/7 AI phone answering work?

Accepted Answer

Calls you miss forward to an AI receptionist trained on your services, hours and prices. It answers questions, takes the details and books the appointment, and hands the call to you when a person is needed. Every call is transcribed into your CRM.

Question 15

How much should I spend on ads?

Accepted Answer

It depends on your area and your service. On the strategy call we recommend a starting budget and a target cost per lead. You set the budget, you can change it any time, and it is paid to Google and Meta from your own account.

Question 16

Do you guarantee rankings or results?

Accepted Answer

No, and be wary of anyone who does. We guarantee the work: every lead answered in seconds, posts and ads going out every week, and a clear monthly report showing what your money bought.

Question 17

How do I see what is working?

Accepted Answer

You get your own dashboard with every lead, the ad, search or post it came from, what it cost and whether it booked. We walk you through it every month.

Question 18

What happens if I cancel?

Accepted Answer

Your plan runs to the end of the month you paid for. You keep your website, domain, leads and customer list, and we hand everything over.

Question 19

Can you work with more than one location?

Accepted Answer

Yes. Several locations or a bigger ad program get a custom scope — tell us what you need on the strategy call.

Question 20

What is Agent360?

Accepted Answer

Agent360 is the platform Booked runs on — the CRM, follow-up, booking, AI answering and outreach tools. Booked is the done-for-you service on top of it.

Question 21

Can I log in and see everything?

Accepted Answer

Yes. You get your own dashboard with every lead, where it came from, what was spent and what was booked.

Three plans. No setup fee.

Plans

Questions